Digital Twin Services for Healthcare Environments
We design, build, and deliver digital twin solutions that give you full real-time, data-driven insight to improve performance, compliance, and safety.
Our Digital Twin Services
Strategy | Design | Implementation | Support
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Strategy & Advise
We work with you to define the right digital twin approach, aligned with your estate strategy, regulatory requirements, and operational priorities. This includes:
- Identifying key assets, systems, and workflows for monitoring
- Assessing compliance requirements and risk areas
- Planning for scalable, future-ready digital twin solutions
Design & Integration
Our engineers design and integrate systems to create a single source of truth. Services include:
- Connected Systems: Integration of BMS, HVAC, lighting, and industrial plant into a centralised platform for real-time monitoring and operational optimisation
- IoT Integration: Deployment of sensors to track temperature, humidity, motion, energy, and occupancy, visualising data across spaces for predictive maintenance and improved patient comfort
- Compliance by Design: Embedding regulatory compliance into your digital twin, including automated Legionella control, flushing schedules, and a full digital audit trail
Implementation & Delivery
We deliver a live, usable digital twin, enabling your teams to act on insights day-to-day. Key services include:
- Intelligent Asset Management: Mobile-first tools for planning, scheduling, and logging maintenance across every asset, including service histories and resource planning
- Document Management: Secure upload, tagging, version control, and linking of project and operational files to systems, assets, and locations for fast retrieval
- Reporting & Insights: Automated, scheduled reports on energy, compliance, and system performance, with version control and alignment to standardised reporting requirements
Support & Training
We ensure your teams are equipped to maximise the value of your digital twin:
- On-site and remote training for operational staff and management
- Ongoing support and optimisation of the platform
- Guidance on workflow improvements and adoption best practices
Why work with us
With over 25 years of experience in healthcare and complex estates, cfes brings together technical expertise and practical knowledge of live clinical environments.
Secured Compliance
Automated reporting and audit readiness.
Stay ahead of regulatory requirements with compliance embedded into your digital twin. Automated data capture, audit trails, and scheduled reporting make inspections seamless, reducing the risk of non-compliance and ensuring your estate is always audit-ready.
Operational Efficiency
Faster maintenance response and reduced downtime.
By connecting systems and automating workflows, maintenance teams can identify issues earlier, respond faster, and reduce unplanned downtime. This not only improves asset reliability but also helps staff focus on delivering high-quality patient care rather than firefighting building issues.
Future-ready Buildings
Scalable solutions that grow with your needs
Our digital twin services are designed to evolve with your estate. As new technologies, sensors, and compliance requirements emerge, your digital twin can be scaled and adapted, ensuring your facilities remain resilient, efficient, and ready for the future.
Strategic Estate Planning
Data-driven insights for smarter decisions
Replace guesswork with real evidence. Digital twins provide actionable insights on system performance, energy use, and asset lifecycle, enabling leaders to plan investments with confidence, prioritise capital expenditure, and achieve greater value from every pound spent.
Our Digital Twin Expertise
We combine our expertise in healthcare facilities, engineering, and construction with advanced digital technologies to deliver tailored digital twin solutions. We understand the unique challenges of managing live clinical environments and complex estates.
Our role is not simply to provide technology, we deliver a complete service that turns buildings into intelligent, data-driven assets. Working alongside your teams, we design, integrate, and support digital twin solutions.
Proactive Maintenance, PPM
The CFES Digital Twin brings planned preventative maintenance and reactive maintenance into a single, connected system.
Maintenance activities are directly linked to the asset register and the digital building model, creating clear traceability from installation through inspection, repair, and replacement. Every action is recorded against the relevant asset and location, giving teams confidence that information is accurate, auditable, and up to date.
By integrating with IoT devices such as water leak detection, air quality monitoring, vibration sensors, and other building telemetry, the Digital Twin allows the building to actively monitor its own condition. When abnormal behaviour or early signs of failure are detected, alerts are generated automatically, enabling issues to be addressed before they escalate.
This proactive approach helps prevent small faults from developing into service-impacting failures, reduces unplanned downtime, and supports better decision-making around maintenance priorities. Rather than reacting to problems after they occur, the CFES Digital Twin enables teams to anticipate issues and maintain buildings in a controlled, informed way.
Building Performance and Energy Insight & ESG
The CFES Digital Twin can connect directly to existing BMS platforms or ingest data from retrofitted IoT energy monitoring systems.
Energy usage can be monitored down to distribution board and system level, with daily, weekly, monthly, and annual totals available for consumption, cost, and historical performance. This data can be visualised clearly and used to automate key operational and compliance reports, reducing the need for manual data handling.
Abnormal patterns in energy use can trigger alerts directly into the integrated ticket management system, allowing issues to be investigated and resolved quickly. Dashboards are designed to present information in a clear, understandable way, giving operational teams real visibility of usage, cost, and performance.
The Digital Twin is not limited to energy data alone. Pump flow rates, tank and system levels, water quality, temperature and pressure, and occupancy sensing can all be integrated to build a detailed picture of how a building is operating. Together, this creates a rich, connected view of building performance, enabling meaningful insights that support informed decisions, drive efficiency improvements, and deliver lasting change—both within a single building and across wider estates.
Digital Handover and the Single Source of Truth
Digital twins are often seen as an advanced or optional part of building handover. For CFES, they are simply part of business as usual.
The CFES Digital Twin enables a complete operations and maintenance handover, bringing documents, drawings, and models together into a single, structured project information package. Instead of information being scattered across folders, PDFs, and disconnected systems, everything is linked, contextualised, and easy to access.
The result is a single source of truth for the building. Asset data, records, and supporting information remain live and continuously updated as changes occur. This ensures operations and maintenance teams always have access to accurate, current information, supporting safer working, better decision-making, and more efficient building operation throughout the life of the asset.
Remote Estate Management
The CFES Digital Twin enables multiple buildings to be managed and monitored from a single platform, providing a clear, estate-wide view of performance, condition, and operational activity.
Data from each building can be brought together to support reporting across the wider estate, allowing trends, risks, and opportunities to be identified at both building and portfolio level. This makes it easier to prioritise maintenance, compare performance, and make informed decisions based on real operational data rather than assumptions.
For engineers and facilities teams, the Digital Twin provides direct access to documents, drawings, asset information, and building plans wherever they are working. Interactive photo meshes give a realistic, spatial view of each building, allowing teams to understand layouts, equipment locations, and access routes before attending site.
By combining live building data with accurate spatial and asset information, the CFES Digital Twin supports better planning, safer site visits, and more efficient use of time and resources. The result is a more connected, informed approach to estate management, without the need to be physically present in every building.
If you want to learn more contact us here or book an appointment directly with the team
Digital Twins in Action
Our work with NHS Trusts and healthcare providers demonstrates the measurable value of digital twins in practice. By embedding compliance, asset intelligence, and real-time monitoring into live environments, we help estates teams improve performance and resilience every day.
Through our projects we have:
- Delivered greater visibility for estates teams
- Reduced risk by automating compliance in line with HTM requirements
- Accelerated maintenance resolution reducing downtime for critical assets
- Extended the lifespan of high-value equipment
Our Work with Royal Free NHS Foundation Trust
In 2019, cfes designed, built, and now manages an off-site Central Sterile Services Department for the Royal Free NHS Foundation Trust. We have digitally optimised the live facility using our full-scale digital twin, providing live asset monitoring, predictive maintenance, automated compliance, and remote inspection.
cfes Digital Twin Video Tour
Introduction to cfes Digital Twins
A cfes digital twin is a dynamic, data-rich virtual model of a physical healthcare environment that mirrors real-time operations and performance. It offers powerful advantages across planning, design, and day-to-day operations, including cost efficiencies for ongoing maintenance and OPEX costs.
3D Model & 2D Visualisation
3D Model and 2D Visualisation Platform
We enable full exploration and interrogation of the 3D digital model, supporting system isolation, spatial analysis, and retrospective twin development, while also offering an interactive 2D viewer that bridges traditional drawings with real-world data.
Asset Management & Reporting
Intelligent Asset Management, Document Management and Reporting
Our digital twin technology supports asset management, enabling users to navigate facilities, monitor live data, integrate maintenance workflows, visualise performance, and generate reports for smarter, more efficient operations.
Immersive 360 Visualisation
Immersive 360 Visualisation
We integrate a 360 visualisation platform to highlight how users can remotely navigate spaces, access live sensor data, inspect assets, and retrieve supporting documentation to support planning, monitoring, and maintenance activities.
Maintenance Workflows
Our Maintenance Workflows and AI Integration
We offer a fully integrated maintenance feature that allows us to log tasks, track progress, and ensure accountability, supported by an AI Assistant that delivers accurate, building-specific insights in response to natural language questions.
Data Visualisation and IoT Integration
Data Visualisation and IoT Integration for Healthcare Facilities
We bring the digital twin to life through live data visualisation, connecting to IoT devices, BMS platforms, and APIs to monitor building performance, analyse trends, and support smarter decisions around energy, comfort, and asset efficiency.
